Resolved -
At RamQuest, we take our service and your business operations very seriously. The issue with the op2 solution that may have been impacting your daily operations, specifically with delayed email delivery due to an issue at ProofPoint has been resolved.
We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Jun 11, 18:01 CDT
Update -
We are continuing to monitor for any further issues.
Jun 11, 15:49 CDT
Monitoring -
At RamQuest, we take our service and your business operations very seriously. We've been monitoring an issue with the op2 solution that may be impacting your daily operations, specifically with delayed email delivery due to an issue at ProofPoint. Email was reported to be delivering, but with delays of 30 minutes or more. ProofPoint internal teams are continuing to work in this issue and are seeing improvement. No email is lost due to this incident. At the moment, they can confirm emails are starting to flow as normal for most customers. Internal ProofPoint teams continue to monitor.
We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.
We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Jun 11, 15:37 CDT
Update -
At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the op2 solution that may be impacting your daily operations, specifically with delayed email delivery due to an issue at ProofPoint. Email is delivering, but with delays of 30 minutes or more. ProofPoint internal teams continue to investigate the issue.
We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.
We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Jun 11, 14:02 CDT
Investigating -
At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the op2 solution that may be impacting your daily operations, specifically with delayed email delivery due to an issue at ProofPoint. Email is delivering, but with delays of 30 minutes or more. ProofPoint internal teams are currently investigating the issue.
We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.
We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Jun 11, 13:23 CDT