RamQuest Systems Status

Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

op2 - Failures opening op2 Application Selector

Resolved - At RamQuest, we take our service and your business operations very seriously. We have resolved the issue with the op2 solution that may have been impacting your daily operations. In particular the ability to open the Application Selector after logging in to op2online.com.

We appreciate your patience as we worked to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Jun 11, 15:49 CDT

Monitoring - At RamQuest, we take our service and your business operations very seriously. We've identified and fixed an issue with the op2 solution that may have impacted your daily operations. In particular the ability to open the Application Selector after logging in to op2online.com. We believe the issue has subsided and will continue to monitor.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Jun 11, 11:01 CDT

Identified - At RamQuest, we take our service and your business operations very seriously. We're identified an issue with the op2 solution that may have impacted your daily operations. In particular the ability to open the Application Selector after logging in to op2online.com. We believe the issue has subsided.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Jun 11, 10:24 CDT

Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the op2 solution that may be impacting your daily operations. In particular the ability to open the Application Selector after logging in to op2online.com. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Jun 11, 08:54 CDT

op2 Maintenance Reminder

Completed - The scheduled maintenance has been completed.
Jun 11, 00:36 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 22:00 CDT

Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure and, as part of this, we'll be performing scheduled system maintenance on [Start Date] at [Start Time] through [End Date] at [End Time]. This maintenance applies to the op2 environment and, please note, the system may be unavailable or may perform slowly during this time.

During this maintenance, we'll use this status site to communicate updates on progress as well as send a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And, thank you for your patience while we perform this critical maintenance.
Jun 10, 11:32 CDT

Jun 10, 2021

Jun 9, 2021

op2 Maintenance Reminder

Completed - The scheduled maintenance has been completed.
Jun 9, 22:47 CDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 9, 22:46 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 CDT

Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure and, as part of this, we'll be performing scheduled system maintenance on [Start Date] at [Start Time] through [End Date] at [End Time]. This maintenance applies to the op2 environment and, please note, the system may be unavailable or may perform slowly during this time.

During this maintenance, we'll use this status site to communicate updates on progress as well as send a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And, thank you for your patience while we perform this critical maintenance.
Jun 9, 17:18 CDT

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

Issue

Resolved - The incident with yesterday's Closing Market outage has been monitored and determined to be resolved.
Jun 5, 13:54 CDT

Update - We are continuing to monitor for any further issues.
Jun 4, 14:51 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 14:48 CDT

Update - We are continuing to investigate this issue.
Jun 4, 13:49 CDT

Investigating - We're currently investigating an issue with the Closing Market network that may be impacting your operation. Please know that we're actively working to identify and correct this as quickly as possible. Additionally, we're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into status updates about this Closing Market issue.

We appreciate your patience as we work to resolve this and, if you have any questions please don't hesitate to contact our support team at 214.291.1616.
Jun 4, 13:38 CDT

Jun 4, 2021

op2 Maintenance In Progress

Completed - The scheduled maintenance has been completed.
Jun 4, 00:15 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 22:15 CDT

Scheduled - This update is to let you know that our scheduled maintenance to the op2 CCE environment is underway. This update is for CCE customers in Central Zime Zone and those affected were notified through email updates.

We encourage you to continue to check back to this site for updates on our progress as well as a notification when the maintenance is complete.

Thank you!
Jun 3, 22:07 CDT

Jun 3, 2021

op2 Maintenance Reminder

Completed - The scheduled maintenance has been completed.
Jun 3, 22:03 CDT

Verifying - Verification is currently underway for the maintenance items.
Jun 3, 21:45 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 21:00 CDT

Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure and, as part of this, we'll be performing scheduled system maintenance on [Start Date] at [Start Time] through [End Date] at [End Time]. This maintenance applies to the op2 environment and, please note, the system may be unavailable or may perform slowly during this time.

During this maintenance, we'll use this status site to communicate updates on progress as well as send a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And, thank you for your patience while we perform this critical maintenance.
Jun 3, 15:06 CDT

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

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