RamQuest System Status
All Systems Operational

About This Site

Welcome to RamQuest's home for real-time information on system status and security. Here you'll find live and historical data on system performance as well as notices about any upcoming maintenance. Additionally, if we're experiencing any interruptions in service, a note will be posted here.

OP2 Operational
90 days ago
99.99 % uptime
Today
op2 Login ? Operational
90 days ago
99.96 % uptime
Today
Complete Closing Enterprise ? Operational
90 days ago
100.0 % uptime
Today
RamQuest One ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Other Third-Party Services ? Operational
90 days ago
100.0 % uptime
Today
Closing Market Operational
90 days ago
100.0 % uptime
Today
RamQuest.com and Client Login Area Operational
90 days ago
100.0 % uptime
Today
RamQuest Support Center ? Operational
90 days ago
100.0 % uptime
Today
ready2close ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Resolved - At RamQuest, we take our service and your business operations very seriously. The issue with Entrinsik Informer Report nightly jobs failing and timing out has been resolved. If you don't see your reports or dashboards, then the database just needs to be refreshed.

We appreciate your patience as we worked to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.

Sep 27, 15:52 CDT
Update - At RamQuest, we take our service and your business operations very seriously. We continue to work with Entrinsik on the issue we identified within the op2 solution that may be impacting your daily operations specifically with Entrinsik Informer Reports failing scheduled job runs and timing out. The systems should be up and running but the performance can be expected to be slow and periodically timeout.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.

Sep 23, 08:36 CDT
Update - At RamQuest, we take our service and your business operations very seriously. We continue to work with Entrinsik on the issue we identified within the op2 solution that may be impacting your daily operations specifically with Entrinsik Informer Reports failing scheduled job runs and timing out. The systems should be up and running but the performance can be expected to be slow and periodically timeout.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.

Sep 22, 08:05 CDT
Identified - At RamQuest, we take our service and your business operations very seriously. We've identified the issue with the op2 solution that may be impacting your daily operations specifically with Entrinsik Informer Reports failing scheduled job runs and timing out. The systems should be up and running but the performance can be expected to be slow. We will be opening another Maintenance status incident this evening beginning at 5PM CST to continue working on this issue. You can anticipate the Entrinsik system being unavailable until that work is completed this evening.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.

Sep 21, 13:38 CDT
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the op2 solution that may be impacting your daily operations specifically with Entrinsik Informer Reports failing scheduled job runs and timing out. Please know that we're actively working with Entrinsik to correct this as quickly as possible. During troubleshooting with Entrinsik, you may experience temporary outages with the Entrinsik Informer product.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.

Sep 21, 10:24 CDT
Sep 26, 2022
Completed - The scheduled maintenance has been completed.
Sep 26, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 17:00 CDT
Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure, as part of this, we'll be performing scheduled system maintenance on 09/26/22 at 5 PM through 7 PM. This maintenance applies to the Entrinsik Informer environment and please note the system may be unavailable or may perform slowly during this time.

During this maintenance, we'll use this status site to communicate updates on progress as well as send a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And, thank you for your patience while we perform this critical maintenance.

Sep 26, 15:53 CDT
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Sep 22, 2022