RamQuest System Status
All Systems Operational

About This Site

Welcome to RamQuest's home for real-time information on system status and security. Here you'll find live and historical data on system performance as well as notices about any upcoming maintenance. Additionally, if we're experiencing any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
OP2 Operational
90 days ago
99.95 % uptime
Today
op2 Login ? Operational
90 days ago
99.76 % uptime
Today
Complete Closing Enterprise ? Operational
90 days ago
100.0 % uptime
Today
RamQuest One ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Other Third-Party Services ? Operational
90 days ago
100.0 % uptime
Today
Closing Market Operational
90 days ago
99.74 % uptime
Today
ready2close ? Operational
90 days ago
99.43 % uptime
Today
RamQuest.com and Client Login Area Operational
90 days ago
100.0 % uptime
Today
RamQuest Support Center ? Operational
90 days ago
100.0 % uptime
Today
Horizon ? Operational
90 days ago
99.4 % uptime
Today
Pavaso Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024
op2 Maintenance Reminder
Completed - The scheduled maintenance has been completed.
Oct 14, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 20:00 CDT
Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure and, as part of this, we'll be performing scheduled system maintenance on 10/13/24 at 8:00 PM Central and the expected duration of the maintenance is 3 hours. This maintenance applies to the op2 CCE environment and affects certain customers in the Eastern time zone as communicated previously. Please note that the system will be unavailable, unreliable, or perform slowly during this time. It is highly recommended that you save your work and logoff during the maintenance window.

During this maintenance, we'll use this status site to communicate updates on progress as well as send a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And, thank you for your patience while we perform this critical maintenance.
Oct 13, 19:25 CDT
Oct 13, 2024
op2 Incident - Applications Not Being Presented
Resolved - We've been closely monitoring the op2 system and have seen no further indication of the earlier issue and there have been no additional interruptions in service. Therefore, this is the last update on this issue that we'll post.

We apologize for any inconvenience that this may have caused and thank you for your patience while worked to get it resolved!
Oct 13, 17:48 CDT
Monitoring - We wanted to let you know that we've identified and resolved the op2 issue and service is fully restored. Rest assured that we'll continue to monitor the op2 system to ensure you experience no further interruptions in service and we'll post additional information, if necessary, to this status page.

We appreciate your patience as we worked to resolve this issue. As always, if you have any questions about this, please contact our support team at 214.291.1616.
Oct 13, 17:13 CDT
Identified - We wanted to let you know that we've identified the cause of the issue with the op2 system and are working as quickly as possible to get it resolved.


We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.
Oct 13, 15:51 CDT
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the op2 solution that may be impacting your daily operations. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Oct 13, 13:08 CDT
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Horizon Log In and Degraded Performance
Resolved - We've been closely monitoring the Horizon system and have seen no further indication of the earlier issue and there have been no additional interruptions in service. Therefore, this is the last update on this issue that we'll post.

We apologize for any inconvenience that this may have caused and thank you for your patience while worked to get it resolved!
Oct 9, 13:15 CDT
Monitoring - We wanted to let you know that we've identified and resolved the Horizon issue and service is fully restored. Rest assured that we'll continue to monitor the Horizon system to ensure you experience no further interruptions in service and we'll post additional information, if necessary, to this status page.

We appreciate your patience as we worked to resolve this issue. As always, if you have any questions about this, please contact our support team at 214.291.1616.
Oct 9, 11:16 CDT
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the Horizon solution that may be impacting your daily operations. Some Users are reporting the inability to log in. Others have reported slower that expected performance. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Oct 9, 09:28 CDT
Oct 8, 2024

No incidents reported.

Oct 7, 2024
op2 - Closing Market - Error
Resolved - We've been closely monitoring the system and have seen no further indication of the earlier issue and there have been no additional interruptions in service. Therefore, this is the last update on this issue that we'll post.

We apologize for any inconvenience that this may have caused and thank you for your patience while worked to get it resolved!
Oct 7, 16:43 CDT
Monitoring - We wanted to let you know that we've identified and resolved the op2 Closing Market Issue issue and service is fully restored. Rest assured that we'll continue to monitor the system to ensure you experience no further interruptions in service and we'll post additional information, if necessary, to this status page.

We appreciate your patience as we worked to resolve this issue. As always, if you have any questions about this, please contact our support team at 214.291.1616.
Oct 7, 14:58 CDT
Update - Please know that we're actively working to correct the issue with the launch of Closing Market from Complete Closing Enterprise within op2 as quickly as possible. Additionally, we're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into status updates about this Closing Market issue.

We appreciate your patience as we work to resolve this and, if you have any questions please don't hesitate to contact our support team at 214.291.1616.
Oct 7, 10:03 CDT
Identified - We have identified the issue with the Closing Market network that may be impacting your operation, specifically an error when selecting the closing market option from Complete Closing Enterprise in op2. Please know that we're actively working to correct this as quickly as possible. Additionally, we're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into status updates about this Closing Market issue.

We appreciate your patience as we work to resolve this and, if you have any questions please don't hesitate to contact our support team at 214.291.1616.
Oct 7, 08:46 CDT
Investigating - We're currently investigating an issue with the Closing Market network that may be impacting your operation, specifically an error when selecting the closing market option from Complete Closing Enterprise. Please know that we're actively working to identify and correct this as quickly as possible. Additionally, we're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into status updates about this Closing Market issue.

We appreciate your patience as we work to resolve this and, if you have any questions please don't hesitate to contact our support team at 214.291.1616.
Oct 7, 08:44 CDT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
RamQuest Support Impacted by Vendor Outage
Resolved - This incident has been resolved.
Oct 1, 14:11 CDT
Monitoring - We wanted to let you know that RamQuest support operations appear to be back up to normal working order. Rest assured that we'll continue to monitor the vendor service to ensure you experience no further interruptions in service and we'll post additional information, if necessary, to this status page.

We appreciate your patience as we worked to resolve this issue. As always, if you have any questions about this, please contact our support team at 214.291.1616.
Oct 1, 13:00 CDT
Identified - RamQuest's headquarters in Plano, Texas is currently experiencing technical difficulties due to an outage with our ticketing system provider. This is impacting our ability to reach out on existing cases and log reports of new issues. In order to minimize interruptions, RamQuest still has other channels of communications to handle customer's needs.

Please contact support at 214-291-1616 if you need any assistance. If a ticket must be created for research we will take the details and log them when the system is back up.

Thanks for your patience while we're working with these alternate support methods!
Oct 1, 11:35 CDT
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