RamQuest System Status
All Systems Operational

About This Site

Welcome to RamQuest's home for real-time information on system status and security. Here you'll find live and historical data on system performance as well as notices about any upcoming maintenance. Additionally, if we're experiencing any interruptions in service, a note will be posted here.

OP2 Operational
90 days ago
99.98 % uptime
Today
op2 Login ? Operational
90 days ago
99.95 % uptime
Today
Complete Closing Enterprise ? Operational
90 days ago
99.97 % uptime
Today
RamQuest One ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Other Third-Party Services ? Operational
90 days ago
100.0 % uptime
Today
Closing Market Operational
90 days ago
99.74 % uptime
Today
ready2close ? Operational
90 days ago
99.43 % uptime
Today
RamQuest.com and Client Login Area Operational
90 days ago
100.0 % uptime
Today
RamQuest Support Center ? Operational
90 days ago
100.0 % uptime
Today
Horizon ? Operational
90 days ago
99.43 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024
Resolved - We have resolved the issue with the Closing Market network that may have been impacting your operation. The Closing Market systems have been brought back online and are functioning.

We appreciate your patience as we worked to resolve this and, if you have any questions please don't hesitate to contact our support team at 214.291.1616.

Jul 19, 18:04 CDT
Monitoring - We have implemented a fix for an issue with the Closing Market network that may have been impacting your operation. The Closing Market systems have been brought back online and we continue to monitor the systems related to Closing Market for stability. Additionally, we're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into status updates about this Closing Market issue.

We appreciate your patience as we have worked to resolve this and, if you have any questions please don't hesitate to contact our support team at 214.291.1616.

Jul 19, 12:32 CDT
Identified - We've identified the issue with the Closing Market network that may be impacting your operation. The incident is being caused by a global Microsoft Outage. Please know that we're actively working to correct this as quickly as possible. Additionally, we're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into status updates about this Closing Market issue.

We appreciate your patience as we work to resolve this and, if you have any questions please don't hesitate to contact our support team at 214.291.1616.

Jul 19, 07:10 CDT
Update - We are continuing to investigate this issue.
Jul 19, 07:06 CDT
Investigating - We're currently investigating an issue with the Closing Market network that may be impacting your operation. Please know that we're actively working to identify and correct this as quickly as possible. Additionally, we're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into status updates about this Closing Market issue.

We appreciate your patience as we work to resolve this and, if you have any questions please don't hesitate to contact our support team at 214.291.1616.

Jul 19, 07:05 CDT
Resolved - We've been closely monitoring the ready2close system and have seen no further indication of the earlier issue and there have been no additional interruptions in service. Therefore, this is the last update on this issue that we'll post.

We apologize for any inconvenience that this may have caused and thank you for your patience while worked to get it resolved!

Jul 19, 09:55 CDT
Monitoring - We wanted to let you know that the issue with the ready2close system has subsided. We will continue to monitor for awhile.

The cause was a direct result of a Microsoft Azure outage.

We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.

Jul 19, 07:17 CDT
Identified - We wanted to let you know that we've identified the cause of the issue with the ready2close system and are working as quickly as possible to get it resolved.

The cause is in direct result of a Microsoft Azure outage.

We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.

Jul 18, 19:06 CDT
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the ready2close solution that may be impacting your daily operations. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.

Jul 18, 19:05 CDT
Resolved - We've been closely monitoring the Horizon system and have seen no further indication of the earlier issue and there have been no additional interruptions in service. Therefore, this is the last update on this issue that we'll post.

We apologize for any inconvenience that this may have caused and thank you for your patience while worked to get it resolved!

Jul 19, 09:55 CDT
Monitoring - We wanted to let you know that the issue with the Horizon system has subsided. We will continue to monitor for awhile.

The cause was a direct result of a Microsoft Azure outage.

We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.

Jul 19, 07:18 CDT
Identified - We wanted to let you know that we've identified the cause of the issue with the Horizon system and are working as quickly as possible to get it resolved.

The cause is in direct result of a Microsoft Azure outage.

We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.

Jul 18, 19:04 CDT
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the Horizon solution that may be impacting your daily operations. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.

Jul 18, 19:03 CDT
Resolved - This incident has been resolved.
Jul 19, 08:40 CDT
Monitoring - We wanted to let you know that we have moved to redundant services to restore your op2 solution . Rest assured that we'll continue to monitor the op2 system to ensure you experience no further interruptions in service and we'll post additional information, if necessary, to this status page.

We appreciate your patience as we worked to resolve this issue. As always, if you have any questions about this, please contact our support team at 214.291.1616.

Jul 18, 19:24 CDT
Identified - We wanted to let you know that we've identified the cause of the issue with the op2 system and are working as quickly as possible to get it resolved.

The cause is in direct result of a Microsoft Azure outage.

We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.

Jul 18, 19:02 CDT
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the op2 solution that may be impacting your daily operations. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.

Jul 18, 18:21 CDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 21:30 CDT
Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure, as part of this, we'll be performing scheduled system maintenance on July 11th at 9:30PM CST through 11:00PM CST. This maintenance applies to the op2 environment and please note the system may be unavailable or may perform slowly during this time.

During this maintenance, we'll use this status site to communicate updates on progress as well as send a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And, thank you for your patience while we perform this critical maintenance.

Jul 11, 08:38 CDT
Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:30 CDT
Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure, as part of this, we'll be performing scheduled system maintenance on July 8th at 10:30 PM CST through 11:30 PM CST. This maintenance applies to the op2 environment and please note the system may be unavailable or may perform slowly during this time.

During this maintenance, we'll use this status site to communicate updates on progress as well as send a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And, thank you for your patience while we perform this critical maintenance.

Jul 8, 11:11 CDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.