RamQuest System Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 08:01 CST
Scheduled - We will be undergoing scheduled upgrade / maintenance on the CCE Production environment

About This Site

Welcome to RamQuest's home for real-time information on system status and security. Here you'll find live and historical data on system performance as well as notices about any upcoming maintenance. If there are any interruptions in service, a note will be posted here.

op2 Login   ? Operational
90 days ago
99.7 % uptime
Today
Email   ? Operational
90 days ago
100.0 % uptime
Today
Closing Market   Operational
90 days ago
100.0 % uptime
Today
RamQuest.com and Client Center   Operational
90 days ago
100.0 % uptime
Today
RamQuest Support Center   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2018

No incidents reported.

Dec 14, 2018
Resolved - We have been monitoring the system and have seen no further interruptions in service. This is the last update on the status of this issue that we will post.

We apologize for the disruption and thank you for your patience while worked to resolve the issue.
Dec 14, 11:39 CST
Monitoring - We have identified the issue and service has been restored. We will continue to monitor the system to ensure no further interruptions and will post any additional information to this status page.

We appreciate your patience as we work to resolve these issues and if you have any questions about this, please contact our support team at 214.291.1616.
Dec 13, 19:43 CST
Identified - We have identified the issue and are working as quickly as possible to get it resolved.

We encourage you to keep checking this status page for regular updates about this issue.

We appreciate your patience as we work to resolve these issues and if you have any questions about this, please contact our support team at 214.291.1616.
Dec 13, 12:34 CST
Investigating - We at RamQuest take service and your business operations very seriously. We are currently actively investigating an issue which may be impacting your daily functions. Please know that we are working to correct this issue as quickly as possible.

We will keep you updated at regular intervals on our progress toward resolution on this system status page so that you can maintain real-time visibility into the condition of our systems.

We appreciate your patience as we work to resolve these issues and if you have any questions about this, please contact our support team at 214.291.1616.
Dec 13, 10:52 CST
Dec 12, 2018
Resolved - We have been monitoring the system and have seen no further interruptions in service. This is the last update on the status of this issue that we will post.

We apologize for the disruption and thank you for your patience while worked to resolve the issue.
Dec 12, 10:17 CST
Monitoring - We have identified and resolved the login issue for Central Time Zone customers and service has been restored. We will continue to monitor the system to ensure no further interruptions and will post any additional information to this status page.

We appreciate your patience as we work to resolve these issues and if you have any questions about this, please contact our support team at 214.291.1616.
Dec 11, 21:51 CST
Update - We have identified the root of this issue and are working with our vendor partner to get it resolved as quickly as possible.

You may be experiencing increased load times or issues opening the op2 application selector if you are in the Central Time Zone.

We encourage you to keep checking this status page for regular updates about this issue.

We appreciate your patience as we work to resolve these issues and if you have any questions about this, please contact our support team at 214.291.1616.
Dec 11, 15:39 CST
Update - We have identified the root of this issue and are working as quickly as possible to get it resolved.

You may be experiencing increased load times or issues opening the op2 application selector if you are in the Central Time Zone.

We encourage you to keep checking this status page for regular updates about this issue.

We appreciate your patience as we work to resolve these issues and if you have any questions about this, please contact our support team at 214.291.1616.
Dec 11, 12:46 CST
Identified - We have identified the root of this issue and are working as quickly as possible to get it resolved.

You may be experiencing increased load times or issues opening the op2 application selector.

We encourage you to keep checking this status page for regular updates about this issue.

We appreciate your patience as we work to resolve these issues and if you have any questions about this, please contact our support team at 214.291.1616.
Dec 11, 09:29 CST
Investigating - We at RamQuest take service and your business operations very seriously. We are currently actively investigating an issue which may be impacting your daily functions. Please know that we are working to correct this issue as quickly as possible.

We will keep you updated at regular intervals on our progress toward resolution on this system status page so that you can maintain real-time visibility into the condition of our systems.

We appreciate your patience as we work to resolve these issues and if you have any questions about this, please contact our support team at 214.291.1616.
Dec 11, 09:26 CST
Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 01:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 19:00 CST
Scheduled - We will be undergoing scheduled upgrade / maintenance on the CCE Training environment.
Dec 10, 14:51 CST
Dec 9, 2018
Completed - The scheduled maintenance has been completed.
Dec 9, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 21:00 CST
Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure. As part of this, we will be performing scheduled system maintenance on December 8th at 9:00 PM through December 9th at 1:00 AM and the system may be intermittently unavailable during this time. This maintenance applies to the op2 environment.

The op2 team will be performing annual business recovery testing against various systems to ensure we are prepared in the event of a real disaster.

During the maintenance, we will use this site to communicate updates on progress as well as to post a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And thank you for your patience while we perform this critical maintenance.
Dec 6, 12:13 CST
Dec 7, 2018
Completed - The scheduled maintenance has been completed.
Dec 7, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 18:00 CST
Scheduled - RamQuest is continuing to make enhancements to the op2 system and infrastructure. As part of this, we will be performing scheduled system maintenance on December 7th at 6:00 PM through December 7th at 8:00 PM and the system may be unavailable during this time. This maintenance applies to the Internet circuit for op2.

Services will be migrated to the secondary Internet provider while the upgrade is performed. We do not anticipate that there will be any outage experienced during this process.

During the maintenance, we will use this site to communicate updates on progress as well as to post a notification when the maintenance is complete.

If you have any questions about this, please contact our support team at 214.291.1616. And thank you for your patience while we perform this critical maintenance.
Dec 6, 11:55 CST
Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.