RamQuest System Status
All Systems Operational

About This Site

Welcome to RamQuest's home for real-time information on system status and security. Here you'll find live and historical data on system performance as well as notices about any upcoming maintenance. Additionally, if we're experiencing any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
OP2 Operational
90 days ago
99.86 % uptime
Today
op2 Login ? Operational
90 days ago
99.34 % uptime
Today
Complete Closing Enterprise ? Operational
90 days ago
100.0 % uptime
Today
RamQuest One ? Operational
90 days ago
99.98 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Other Third-Party Services ? Operational
90 days ago
100.0 % uptime
Today
Closing Market Operational
90 days ago
99.53 % uptime
Today
ready2close ? Operational
90 days ago
100.0 % uptime
Today
RamQuest.com and Client Login Area Operational
90 days ago
100.0 % uptime
Today
RamQuest Support Center ? Operational
90 days ago
100.0 % uptime
Today
Horizon ? Operational
90 days ago
99.94 % uptime
Today
Pavaso Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 4, 2024

No incidents reported today.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Issue under Investigation
Resolved - We've been closely monitoring the Horizon system and have seen no further indication of the earlier issue and there have been no additional interruptions in service. Therefore, this is the last update on this issue that we'll post.

We apologize for any inconvenience that this may have caused and thank you for your patience while worked to get it resolved!
Nov 26, 16:23 CST
Monitoring - We wanted to let you know that we've identified and resolved the Horizon issue and service is fully restored. Rest assured that we'll continue to monitor the Horizon system to ensure you experience no further interruptions in service and we'll post additional information, if necessary, to this status page.

We appreciate your patience as we worked to resolve this issue. As always, if you have any questions about this, please contact our support team at 214.291.1616.
Nov 26, 13:26 CST
Identified - We wanted to let you know that we've identified the cause of the issue with the Horizon system and are working as quickly as possible to get it resolved.


We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.
Nov 26, 12:41 CST
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the Horizon solution that may be impacting your ability to receive documents through Closing Market. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Nov 26, 11:33 CST
Nov 25, 2024

No incidents reported.

Nov 24, 2024
op2 Maintenance In Progress
Completed - The scheduled maintenance has been completed.
Nov 24, 02:20 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:20 CST
Scheduled - This update is to let you know that our scheduled maintenance to the op2 environment is underway.

Our annual DR test scheduled for Saturday, November 23 from 10:00pm (Central) is underway and expected to be complete at 2am Sunday, November 24 (Central). You can follow along with our DR testing progress, or get updates on any system maintenance or status, at ramquest.ninja.

We encourage you to continue to check back to this site for updates on our progress as well as a notification when the maintenance is complete.

Thank you!
Nov 23, 22:17 CST
Nov 23, 2024
Nov 22, 2024
Horizon Degraded Performance
Resolved - We wanted to let you know that we've resolved the cause of the slowness with the Horizon system.


We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.
Nov 22, 09:49 CST
Identified - We wanted to let you know that we've identified the cause of the slowness with the Horizon system and are working as quickly as possible to get it resolved.


We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.
Nov 21, 15:18 CST
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the Horizon solution that may be impacting your daily operations. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Nov 21, 12:39 CST
Nov 21, 2024
Horizon - Closing Market Document Delivery
Resolved - We've been closely monitoring the Horizon system and have seen no further indication of the earlier issue and there have been no additional interruptions in service. Therefore, this is the last update on this issue that we'll post.

We apologize for any inconvenience that this may have caused and thank you for your patience while worked to get it resolved!
Nov 21, 15:17 CST
Monitoring - We wanted to let you know that we've identified and resolved the Horizon issue and service is fully restored. Rest assured that we'll continue to monitor the Horizon system to ensure you experience no further interruptions in service and we'll post additional information, if necessary, to this status page.

We appreciate your patience as we worked to resolve this issue. As always, if you have any questions about this, please contact our support team at 214.291.1616.
Nov 21, 12:35 CST
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the Horizon solution that may be impacting your daily operations, specifically with document delivery from Closing Market. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Nov 21, 09:04 CST
Horizon - Unable to Login
Resolved - At RamQuest, we take our service and your business operations very seriously. We've resolved the issue with the Horizon solution that may have been impacting your daily operations, specifically the ability to login and displaying "Application Unavailable".

We appreciate your patience as we worked to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Nov 21, 11:34 CST
Monitoring - At RamQuest, we take our service and your business operations very seriously. We're applied a fix to an issue with the Horizon solution that may have been impacting your daily operations, specifically the ability to login and displaying "Application Unavailable". The system appears to be functioning. We will continue to monitor for awhile.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Nov 21, 10:06 CST
Investigating - At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the Horizon solution that may be impacting your daily operations, specifically the ability to login. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Nov 21, 09:44 CST
Nov 20, 2024

No incidents reported.

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