Azure DNS Issues Impacting RamQuest/op2/Closing Market Solutions
Incident Report for RamQuest Systems
Resolved
This incident has been resolved.
Posted Apr 02, 2021 - 10:08 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 02, 2021 - 10:08 CDT
Identified
Microsoft Azure identified a DNS issue impacting multiple Microsoft services - Recovery is in progress

SUMMARY OF IMPACT: Starting at approximately 21:30 UTC on 01 Apr 2021, customers may have experienced intermittent issues accessing Microsoft services, including Azure, Dynamics, and Xbox Live.

CURRENT STATUS: Microsoft rerouted traffic to their resilient DNS capabilities and are seeing improvement in service availability. They are continuing to investigate the cause of the DNS issue. The next update will be provided in 30 minutes from Azure or as events warrant.
Posted Apr 01, 2021 - 17:46 CDT
Investigating
At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue Azure DNS affecting the RamQuest/op2/Closing Market solutions that may be impacting your daily operations. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your solutions.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Posted Apr 01, 2021 - 17:43 CDT
This incident affected: OP2 (op2 Login) and Closing Market, RamQuest.com and Client Login Area.