op2 - Delayed Logons and Failures opening op2 Application Selector

Incident Report for RamQuest Systems

Resolved

At RamQuest, we take our service and your business operations very seriously. Yesterday's issue with the op2 solution that may have been impacting your daily operations, specifically with longer than expected logons and failures opening the Application Selector has been resolved.

We appreciate your patience as we worked to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Posted Oct 26, 2021 - 09:01 CDT

Monitoring

At RamQuest, we take our service and your business operations very seriously. This morning's issue with the op2 solution that may have been impacting your daily operations, specifically with longer than expected logons and failures opening the Application Selector has stabalized. We will continue to monitor.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Posted Oct 25, 2021 - 15:34 CDT

Identified

At RamQuest, we take our service and your business operations very seriously. We've identified the issue with the op2 solution that may be impacting your daily operations, specifically with longer than expected logons and failures opening the Application Selector. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Posted Oct 25, 2021 - 09:28 CDT

Investigating

At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the op2 solution that may be impacting your daily operations, specifically with longer than expected logons and failures opening the Application Selector. Please know that we're actively working to correct this as quickly as possible.

We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your op2 solution.

We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.
Posted Oct 25, 2021 - 08:55 CDT
This incident affected: OP2 (op2 Login).