Our third party vendor indicates services to RamQuest's Support phone systems should be resolved. We are continuing to monitor the services.
Posted Aug 05, 2025 - 17:44 CDT
Identified
RamQuest's Support Team is currently experiencing technical difficulties due to a partial outage with our telephone service provider. This is inhibiting our ability to receive and make calls. In order to minimize interruptions, RamQuest has alternate Support procedures to handle customer's needs.
Please use the following alternate support procedure to contact RamQuest's Support Team. Contact us via email at support@ramquest.com . We are monitoring email and will respond as quickly as possible.
Or, you can reach us through Live Chat. To start a Chat Session, simply log into the customer portal and click the Live Agent Chat icon and you'll be prompted for your name, email address, phone number and details about your request and then will be immediately transferred to the next available Support Team member who will join your chat session. A case can also be created through the same support portal.
If you don't have access to our portal, you can also access Live Agent Chat from our website. Just go to www.ramquest.com and look for Support in the navigation. From there, choose Live Agent Chat, click the "Start a Chat Session Now" button and fill in the required information to get started.
Thanks for your patience while we're working with these alternate support methods!