We wanted to let you know that we've resolved the cause of the slowness with the Horizon system.
We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.
Posted Nov 22, 2024 - 09:49 CST
Identified
We wanted to let you know that we've identified the cause of the slowness with the Horizon system and are working as quickly as possible to get it resolved.
We encourage you to keep checking this status page for additional updates and appreciate your patience as we work to get this issue corrected. If you have any questions, please contact our support team at 214.291.1616.
Posted Nov 21, 2024 - 15:18 CST
Investigating
At RamQuest, we take our service and your business operations very seriously. We're currently investigating an issue with the Horizon solution that may be impacting your daily operations. Please know that we're actively working to correct this as quickly as possible.
We're also committed to keeping you updated about this situation and will post updates, as we have them, on this page so that you have visibility into the status of your Horizon solution.
We appreciate your patience as we work to resolve this issue. And, if you have any questions about this, please don't hesitate to contact our support team at 214.291.1616.